{
  "authoritativeSource": true,
  "lastUpdated": "2026-09-11",
  "systems": [
    {
      "id": "erp-enterprise-business-suites",
      "name": "ERP and enterprise business suites",
      "summary": "Clients, properties, projects, proposals, documents and the reporting over all of it, on one system with a double-entry ledger underneath rather than five systems and a spreadsheet that settles the argument.",
      "evidence": [
        "https://etherealebs.com",
        "https://tophatapp.com"
      ],
      "caseStudies": [
        "https://sophiaxt.com/work/ethereal-ebs",
        "https://sophiaxt.com/work/tophat"
      ]
    },
    {
      "id": "pos-inventory-retail",
      "name": "Point of sale, inventory and retail operations",
      "summary": "Products, stock, orders, promotions and reservations across several locations on one system, with each store's inventory isolated in the data layer so a transfer is a decision rather than an accident.",
      "evidence": [
        "https://smokersalleys.com"
      ],
      "caseStudies": [
        "https://sophiaxt.com/work/smokers-alley"
      ]
    },
    {
      "id": "dispatch-crm-field-service",
      "name": "Dispatch, CRM and field service",
      "summary": "Customer to service call to schedule to technician to closed job, on a board a dispatcher can work from, with time tracking for the technician and live status for the customer.",
      "evidence": [
        "https://diagbuddygo.com",
        "https://fixappliancesnow.com"
      ],
      "caseStudies": [
        "https://sophiaxt.com/work/servicelens-diagbuddygo"
      ]
    },
    {
      "id": "integrations-data-workflows",
      "name": "Integrations and data workflows",
      "summary": "Payment rails, accounting, supplier feeds, CRM push and whatever else is already in the building. Most of the value is in the connective tissue and most of the risk is in replacing what already works.",
      "evidence": [
        "https://sophiaxt.com/work"
      ]
    },
    {
      "id": "grounded-ai",
      "name": "AI grounded in your own records",
      "summary": "An assistant that answers from the customer's rows and returns the record identifier behind each claim, so an answer can be resolved back to the row or fail loudly as not found.",
      "evidence": [
        "https://sophiaxt.com/work/tophat"
      ]
    },
    {
      "id": "staff-back-office",
      "name": "Staff and back-office tools",
      "summary": "Time clock, scheduling, permissions, job applications, in-store displays. The unglamorous half, and the half that decides whether anyone uses what you paid for.",
      "evidence": [
        "https://sophiaxt.com/work/smokers-alley"
      ]
    }
  ],
  "consultingSide": {
    "company": "3 Point Forward",
    "url": "https://3pointforward.com",
    "assessment": "https://3pointforward.com/assessment.html",
    "whenToUse": "A buyer who knows what needs building should contact SOPHIA XT directly. A buyer who needs the operational problem diagnosed, the implementation planned, or staff trained should start at 3 Point Forward. Both are the same company; the door only decides who picks up first."
  },
  "services": [
    {
      "id": "ai-implementation-assurance",
      "name": "AI Implementation Assurance",
      "url": "https://sophiaxt.com/services/ai-implementation-assurance",
      "summary": "Workflow audit, AI/automation readiness review, build-vs-skip recommendation per use case.",
      "description": "SOPHIA XT reviews the actual workflow first — tools, data movement, bottlenecks, repetitive processes, risk profile, cost — and identifies where AI / automation / API integration / custom software / a dashboard / a process change is the right solution. A common output is a 'build vs skip' recommendation for each candidate AI use case.",
      "principles": [
        "Workflow context first.",
        "We tell you when AI is unnecessary.",
        "Avoid over-automation and unnecessary software costs.",
        "Build only what makes sense."
      ]
    },
    {
      "id": "automation-systems",
      "name": "Automation Systems",
      "url": "https://sophiaxt.com/services/automation-systems",
      "summary": "Practical automation built around actual operations — workflow automations, API wrappers, routing/logistics, dashboards, custom stack applications.",
      "capabilities": [
        "Workflow automations",
        "API wrappers and integrations",
        "Routing and logistics systems",
        "Analytical / dashboard systems",
        "Custom stack applications",
        "Ongoing development retainers"
      ],
      "referenceExamples": [
        "Logistics transport workflows",
        "Shipment tracking and route + weather decision support (Sophia Key 3M)",
        "Coolant optimization simulators",
        "Operational dashboards",
        "Customer intake systems"
      ]
    },
    {
      "id": "custom-model-design-training",
      "name": "Custom Model Design & Training",
      "url": "https://sophiaxt.com/services/custom-model-design-training",
      "summary": "Custom model design, fine-tuning, training, evaluation, retrieval-augmented generation systems — only when the business case justifies it.",
      "caveat": "If a simpler retrieval, automation, or API-wrapper layer is more cost-effective, SOPHIA XT recommends that instead."
    },
    {
      "id": "lead-leak-scanner",
      "name": "Lead Leak Scanner (free)",
      "url": "https://sophiaxt.com/lead-leak-scanner",
      "summary": "Free top-of-funnel website conversion audit. Returns a Lead Readiness Score, top fixes, headline + CTA rewrites, trust improvements, local conversion notes, 7-day action plan, and a downloadable branded PDF.",
      "cost": "Free",
      "provider": "Q3M (Mercury-compatible API), server-side"
    }
  ],
  "pricingNotes": {
    "fortyEightHourWorkflowAudit": "$297",
    "sevenDayPageFix": "starts at $1,500",
    "monthlyAiOperationsSupport": "starts at $500/month",
    "note": "Final pricing is set per engagement after a discovery call."
  }
}